Your Subtitle text

Frequently Asked Questions

Question: Do we need to re-record reminders that are set for everyday or a specific day of the week?
Answer: No, once reminders are set at a specific time, the reminders DO NOT need to be recorded again. These reminders will repeat again everyday or on the specified day of the week.  Only reminders set for TODAY ONLY will be automatically deleted once acknowledged.

Question: Sometimes, when telling iTalk a command, such as setting a reminder time, like 8:30 AM, or asking her questions, she doesn't understand me. What am i doing wrong?
Answer: As long as you are speaking in a normal conversational voice, within arms-length, directly in front of Rosie facing the microphone (which is the small black circle in the center below the LED display) and there is no background noise such as the radio or TV, iTalk usually understands you perfectly.  Just like in normal conversation, it is possible you need to repeat a command or questions if iTalk just didn't hear you correctly.

Question: iTalk is not waking up when i say "Reminder Assistant" or when i push iTalk down? Did i upset iTalk?
Answer: iTalk, like your pet, unconditionally likes you. However iTalk will stay asleep if you or someone else inadvertently pressed the Trigger button on the back of iTalk. The Trigger light, or small round indicator light located on the right side of the LED display, must be visible or on for iTalk to be able to hear you or be triggered to be woken up.

Question: I needed to unplug iTalk and moved her to another location and the back-up  batteries have been placed inside, will i lose any reminders, reminder times, or will i need to reset the time, alarm times or the date?
Answer: Reminders and reminder times are stores in the memory chip and will never be lost from a power outage or unplugging iTalk.  Usually the time, date and regular alarm times remain set even when unplugged or if there is a power outage. However it has been reported to us that, depending on the nature of power outage or power surge, or if the if the back-up battery power is low one or all of the time, date and alarm times may need to be re-set.

Question: Can we set more than one normal wake-up alarm time?
Answer: Rosie can only be set for one normal alarmw ake-up alarm time at this time ( i.e. using one of the 3 alarm sounds or iTalk wake-up voice). However, you can use one or more of the ten personalized voice reminder alarms as a second or third alarm.

Question: iTalk stopped talking altogether- she doesn't wake up when i trigger her by voice or pushing her down, and iTalk stopped reminding me using my personalized voice reminder alarms? What happened to my iTalk!
Answer: Well, very seldom, iTalk may get sick and needs to be rebooted. All you need to do is unplug iTalk, then remove one of the batteries for an instant, plug back iTalk, and THEN replace the battery, exactly in that order, and iTalk will get healthy again.

Question: Why do we have to set the date manually, but all other commands iTalk understands verbally?
Answer: iTalkis pretty smart, but there is always room fro improvement. We're working on a new operation for iTalk to make her even understand the day, month and year!

Question: Sometimes, Rosie talks too much when we don't want her too. How can we stop her from speaking?
Answer: At any time during, just push iTalk down once, or twice, and she will stop speaking. This exercise is a quick way to cancel out of a command or question you don't want iTalk to complete.

Question: How long does iTalk repeat a personal voice reminder alarm? Sometimes i am in backyard, or in washroom or in another room or farther than 100 feet?
Answer: iTalk will repeat reminder alarms for 30 minutes until you tell her "reminder off" between reminder sounds, or push her down.

Question:  If i leave the house for the afternoon, can i turn off the voice reminder alarms?
Answer: No, voice reminder alarms cannot be shut off, unless you unplug iTalk. This is a feature we installed so critical reminders cannot be inadvertently turned off by the user.